Articles & Dilemmas
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Articles & Dilemmas


The ethics of Green Bonds... What would you do?

29 Jul 20
by Anonymous
In recent years, Social and Environmental sustainability has been at the forefront of conversation for governments and multinationals, particularly in Australia where extreme weather conditions, such as the  bushfires and floods experienced earlier this year, have brought about deeper conversation on what businesses could be doing better.

The ethics of team morale... what would you do?

24 Jul 20
by John Neil
A manager oversees a team of front facing customer service staff. She has been working hard to improve the level of respect shown by staff to customers. One team member continues to be consistently rude to customers, which he justifies on the basis that he sees more customers in a day than any other team member. Frustrated by the impact this is having on the morale of her team and their culture, and the ineffectiveness of her attempts to change the behaviour of this team member through on the ...

Facing up to cultural diversity through communication

14 Jul 20
by Jodi O'Callaghan, Executive Officer, The Banking and Financial Services Oath
The workplaces we return to will not be the ones we left. There will be strict policies on desk use, the maximum number of people in meeting rooms and common areas, and limited outings for coffee and lunch breaks. But I’m optimistic there are some things that will be strengthened within organisations – and this includes the focus on cultural diversity when it comes to organisational communication. There are some learnings too from the communications we've seen between the government and multi-cultural communities during the current health crisis.

The ethics of decision making under time pressures… what would you do?

14 Jul 20
by Anonymous
Although efficiency is a value in so many organisations and an important part of delivery to customers, often we don’t see potential risks or mistakes until something goes wrong.

The ethics of speaking up... what would you do?

08 Jul 20
by Jodi O'Callaghan
You've been part of a team working on a large and complex project. You have heard that a fairly major error has shown up as part of the financials for the project.

If you are going to fail, fail good

02 Jul 20
by Cris Parker, Director, The Banking + Finance Oath, Head of The Ethics Alliance
The world is facing what could be the biggest recession since the Great Depression. That tiny Covid-19 virus kicked off a trail of personal and economic disaster, expected to snowball into an avalanche of business bankruptcy.

The ethics of business relationships… what would you do?

02 Jul 20
by Anonymous
You’ve just started a new role at a large financial institution with a solid portfolio of business clients. You’ve been told that as bankers to large professional service firms, your organisation gives discounts to the partners of those firms for their personal lending facilities in recognition of the wider group relationship.

The Oath

  • Trust is the foundation of my profession.
  • I will serve all interests in good faith.
  • I will compete with honour.
  • I will pursue my ends with ethical restraint.
  • I will help create a sustainable future.
  • I will help create a more just society.
  • I will speak out against wrongdoing and support others who do the same.
  • I will accept responsibility for my actions.
  • In these and all other matters;
    My word is my bond.