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Articles & Dilemmas

 

Limited Language - Blind Spots

30 Jul 16
by Clare Payne, Director The Banking and Financial Services Oath
How the language we use at work can undermine the very cultures we wish to create.

As the banking and finance industry is increasingly held to account by the public, and regulators attempt to grapple with how to best manage risk, the consideration of the role of language in both creating and undermining ethical work cultures is essential.

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