Articles & Dilemmas

Engaging our leadership, values and humanity

25 Mar 20

by Jodi O'Callaghan, Executive Officer

As people around the world grapple with this extremely challenging time, never has it been more important for individuals to pull together as citizens to make the greatest impact in the face of this unfolding COVID-19 crisis. Social distancing by working from home means a disparate workforce and a completely new way of working for many of us. Technology is enabling the ‘show to go on’ thro...

The ethics of life insurance at times of crisis

23 Mar 20

by Jodi O'Callaghan

Life insurance offers financial security to loved ones left behind following the loss of a family member. It can be a difficult subject to broach at the best of times, but in times of crisis it can be even harder, albeit reassuring to know you have it. But what if you don’t? Working in customer service for a large life insurance organisation you receive a call from a prospective client wanting to purchase life insurance. They are not considered high risk in the cur...

Avoiding ethical blindness

17 Mar 20

by Simon Longstaff, Executive Director, The Ethics Centre

The Australian Securities and Investment Commission (ASIC) defines conduct risk as “the risk of inappropriate, unethical or unlawful behaviour on the part of an organisation’s management or employees”. At its heart, the definition recognises conduct risk is a product of ethical blindness: a failure to see important aspects of the ethical landscape of banking. "You would hope the interests of consumers, the integrity of financial markets and the expectations...

The ethics of romance scams... what would you do?

04 Mar 20

by Anonymous

A system red flag has popped up to alert you of a transaction by a customer that looks out of the ordinary of her usual transactions, particularly given the country the money will be received. What you uncover leaves you questioning what the right thing to do is in this situation.

The Oath