You are working on a joint project with another team from your organisation. You have worked with this team successfully before but this project feels different and now the client has approached you with some concerns. The client is unhappy with the other team leader’s attitude and have requested they be taken off it for it to continue.
While you have noticed a difference in approach and behaviour on this project, you had been proceeding on the basis that you have successfully co-managed projects in the past, and that on a personal level you are close friends with the team leader and should be able to sort it out. The client, however, is quite strong on the course of action they want taken.
It is awkward, and you would prefer working through the issues, but understandably the client doesn’t want you focusing on that instead of their project.
What would you do?
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