Articles & Dilemmas
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Articles & Dilemmas


The BFSO is the first step in a long journey

04 Nov 14
by Dennis Gentilin
Dennis Gentilin laments the paradigm shift over the past thirty years within the banking and finance industry; from a humble and highly respected profession to a selfish and often greedy moneymaking pursuit. To rectify this cultural malaise, he encourages taking The Banking and Financial Services Oath as a first step, and to live by its principles throughout one’s professional life.

A Personal Commitment

28 Aug 14
by Cris Parker
We have produced a video to increase the awareness of The BFSO within the industry and the community at large and hope that you will share it with colleagues and friends.

‘I will speak out against wrongdoing and support others who do the same’

01 Aug 14
by Louise Drolz
Louise Drolz, Principal at Remedy Financial, speaks of a personal situation in which she has followed The BFSO: “I will speak out against wrongdoing and support others who do the same”. She has followed through on this action with pride and strength despite it being a difficult decision, and emphasises that there is no “unless it’s to my detriment” addendum.

Need help in starting a conversation about an ethical issue?

01 Aug 14
by Kathleen Gilbert
Kathleen Gilbert, the Ethi-call Coordinator, writes of the temptation to take the easy way out when faced with a difficult ethical dilemma. In such situations, she suggests the service offered by Ethi-call, a free and confidential ethics counselling service facilitated by St James Ethics Centre. On behalf of Ethi-call, Kathleen supports The BFSO in providing useful guidance to individuals who might be struggling with an ethical dilemma.

Trust is the foundation of my profession.

01 Aug 14
by Mark Rantall
Mark Rantall, CEO of the Financial Planning Association, reflects on his experience at a St. James Ethics course. He discusses the increasingly pertinent, yet seemingly brushed aside, “grey area” in ethical practice in the banking and finance industry. He stresses that when your profession is based on a foundation of trust, it is critical that you do everything to enshrine that trust, protect it and promote it. Taking The BFSO is significant way to do this.

ON FILM: Finance leaders discuss the difficulties of making the right choices

22 Jul 14
by The BFSO
Watch two of Australia’s leaders in banking and finance, Mr. Simon McKeon AO (Chairman of AMP) and Mr. Steve Tucker (Executive Chairman of Westoz Investment Management), in a compelling discussion with Dr. Simon Longstaff AO (Executive Director of St James ethics Centre). They discuss critical moments in their careers where they came to an ethical crossroads, making decisions sometimes with ease and at other times testing their moral boundaries.

Skepticism vs Cynicism - the battle of reputation

01 May 14
by Dr Simon Longstaff
The Executive Director of St. James Ethics Centre, Dr. Simon Longstaff, ruminates on the origins of ethical shortcomings in the banking and finance industry. He suggests that the majority of wrongdoers are not usually avaricious and manipulative characters, but in fact moderately decent people who are engaging in practices they consider commonplace. This needs to change, starting with the recognition of ethical standards and the inter-personal accountability perpetuated by The BFSO.

FOFA: An ethical debate

30 Apr 14
by Pauline Vamos
Pauline Vamos, ASFA Chief Executive Officer, acknowledges the responsibility of banking and finance professionals to make ethical decisions, particularly considering the asymmetry of information, knowledge and power in the practitioner/client relationship. She urges the industry to engage with this notion on a personal and conversational level, and start from the ground-up with The BFSO.

New BFSO appointment: Executive Cris Parker

29 Apr 14
by Cris Parker
Cris Parker, the newly appointed Executive of The BFSO, introduces herself, outlines her role and discusses her hopes for the future of The BFSO.

Short-termism and ethics

29 Apr 14
by Stephen Dunne
Stephen Dunne, BFSO Chairman, reflects upon the dangers of finding short-term solutions to financial problems, or ones that deliver results for clients in the shortest time span, as these often hold ethical flaws, and come at the expense of long-term stability and trust. The BFSO seeks to improve the ethical fabric of all market participants and thereby build a sustainable industry in the long-term.

Who do you work for?

29 Apr 14
by Clare Payne
Clare Payne, BFSO Board Member and Consulting Fellow with St. James Ethics Centre, contemplates the question: who do you work for? She considers the banking and finance industry’s obligation to society at large. As an industry founded upon a social contract with trust at its core, it should ultimately be guided by this philosophy when ethical obligations may seem unclear.

Why I joined The BFSO - it's a matter of trust

05 Dec 13
by Steve Tucker
With over 25 years of experience in financial services, Steve Tucker reminds us that the banking and finance industry looks after real people’s hopes and dreams and has a major influence on the wellbeing and security of individuals. In light of this, he stresses the need for trust at the heart of the profession. He writes that negative perceptions and distrust regarding the industry can, and should, be dispelled through each professional’s commitment to ethical practice and The BFSO community.

Is ethics a different ballgame for leaders?

02 Dec 13
by Philip Chronican
Philip Chronican draws on over 30 years experience in banking to reflect upon the Global Financial Crisis, and how it exposed major flaws in the finance profession. He discusses the value of industry leaders taking The BFSO, in that their message will filter down through the organisational hierarchy and influence individuals to commit to ethical behaviour.

Joining The BFSO

29 Nov 13
by Steve Harker
Steve Harker, Managing Director and CEO for Morgan Stanley Australia, encourages all people involved in the banking and finance industry to become a signatory of The BFSO, in order to reinforce the integrity of the profession as a whole. At the very least, he writes, it requires each person to think about every action undertaken in an ethical framework that will continue to strengthen over time.

Banking and Financial Services Oath

27 Nov 13
by Trevor Rowe
Trevor Rowe, Executive Chairman of Rothschild Australia, writes of the erosion of public faith in financial markets over the last decade. He attributes the tarnished reputation of the industry to a number of scandals and issues involving corruption, stressing the need for this to stop with the actions of individuals. This is the both the origin and the endgame of the Banking and Financial Services Oath – for every person in the industry to stand by values and ethics that protect and reward us all.

Altiorem – A higher purpose for finance

26 Jun 19
We are at a fork in the road as our society faces social and environmental challenges like climate change, mass-extinction, inequality and corruption that threaten to undermine the systems we have taken for granted for generations.While these issues are diverse and complex, a wealth of high-quality information exists which is devoted to solutions from a broad range of sources, indeed all the solutions for the challenges we face exist today.The finance and investment industry have a significant i...

Financial Services & Ethics, a view from a Fintech Lender

07 Dec 17
Before I share some elements of this culture, it is worth pointing out that GetCapital is a young business - 4 years old and only 75 staff.  We have had the benefit of building our business from scratch, with complete control over prioritizing company objectives, establishing corporate values and developing a unique culture.  Clearly, most financial service companies don’t have the same degree of flexibility and are weighed down by size, legacy and a diverse set of stakeholders with competing interests.

Creating a sustainable future: Grameen's model is not a hand-out – but a hand-up

10 Jul 19
An executive high-flyer who spent her first years on the poverty-stricken streets of Manila has told how she walked away from corporate life - as she felt like a fraud.

Limited Language – Big Blind Spots: How the language of business has skewed our moral compass

10 May 17
According to the Harvard Business Review, English is now the global language of business. English is declared the working language of the World Bank, The European Central Bank, (based in Frankfurt, Germany) and AXA (the French multinational insurance firm headquartered in Paris).

Message from Director, Steven Harker

18 Dec 18
It is impossible to legislate or regulate to completely eliminate either poor or criminal behaviour in society. Ultimately it comes down to the individual and one’s own ethics and integrity.


08 Oct 18
It may seem outdated to refer to the GFC but it seems at least, some of the issues remain. After the GFC it was believed the industries’ deficiencies could only be corrected by increased regulation and surveillance. However, there were opinions at the time that ethical failure had played a part in the crisis, rather than a lack of regulation.

Word Clash - A look at Sustainability, ESG and ‘Ethical’ Investing

11 Nov 16
As a lawyer that also studied journalism at University I’ve always had a thing for words. Perhaps it is no surprise that I am now a Director of The Banking and Financial Services Oath, a Hippocratic-type oath for the finance sector that through the careful selection of words promotes ethical principles.

women lead move to values investing

26 Aug 16
When I first heard of Warrant Buffet and his ‘Value Investing’ I felt enlivened, until I realised it has nothing to do with values - as in principles or value to society – and instead is about buying stocks that are under-priced.
Total 203 articles in this section.
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The Oath

  • Trust is the foundation of my profession.
  • I will serve all interests in good faith.
  • I will compete with honour.
  • I will pursue my ends with ethical restraint.
  • I will help create a sustainable future.
  • I will help create a more just society.
  • I will speak out against wrongdoing and support others who do the same.
  • I will accept responsibility for my actions.
  • In these and all other matters;
    My word is my bond.