As a graduate that joined a retail banking institution six months ago, you’re currently on rotation in the Learning and Development (L&D) team.
Working closely with the L&D manager on a project to launch a new CPD course to 5,000 frontline employees, your manager has asked you to go through the proposal which includes how it will be funded by the organisation. Your manager has received a verbal agreement from the customer service department that they will fund 80% of the course to be developed and rolled out to all frontline employees.
Your recent graduate training stated any kind of project funding should be agreed in writing and signed off by the senior leader responsible for that department.
When you ask your manager about the lack of written agreement, they tell you it’s the norm to go ahead with a project based on a verbal agreement – that a written agreement causes too much paperwork and a delay in the execution of projects. Your name features on this project proposal and will be presented to the leadership team in a couple of weeks.
What would you do?
- Are you willing to go ahead based on the verbal agreement your manager has said is already in place?
- If not, what would you do?
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